Privacy Policy

1. Information We Collect

We collect information you provide during registration (name, email, phone, business name), transaction data processed through our platform, and usage analytics to improve our Services. We do not sell your personal data to third parties.

2. How We Use Your Data

Your data is used to provide and improve our Services, process transactions, generate business reports, send service notifications, and provide customer support. We may use anonymized, aggregated data for analytics purposes.

3. Data Storage & Security

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use enterprise-grade cloud infrastructure with daily automated backups. Access to your data is strictly controlled through role-based access policies.

4. Data Retention

We retain your business data for the duration of your active subscription plus 30 days after cancellation. You can request a full data export at any time. After the retention period, all data is permanently deleted.

5. Third-Party Services

We use trusted third-party services for payment processing (PayHere), email delivery, and cloud hosting. These providers are bound by strict data processing agreements and comply with applicable data protection regulations.

6. Your Rights

You have the right to access, correct, export, or delete your personal data at any time. You can manage your data preferences from your account settings or by contacting our support team.

7. Cookies

We use essential cookies for authentication and session management. Analytics cookies help us improve our Services. You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.

8. Contact

For privacy-related inquiries, contact us at privacy@cloudmartpro.com.